The Best Examples of VR Used for Training - Industry Case Studies

1. Varjo & Boeing: Astronaut VR training

Boeing’s Starliner flight-test crew utilized VR provided by Varjo for training docking procedures to the International Space Station. Varjo’s excellent visual fidelity allows astronauts to practice with precision while immersed in realistic spacecraft surroundings. The VR training allowed precise practice and enhanced decision-making abilities, contributing to mission safety and future advancements in astronaut preparation.

Astro VR.

2. Verizon & STRIVR: Customer service training

Verizon, a leading telecommunications company, partnered with STRIVR to train their call-center employees in handling difficult customers. The goal was to better the customer service staff’s ability to be empathetic as well as understand the needs of their clients. The VR environment allowed trainees to experience conversations as both the customer and the representative, building empathy and improving verbal fluency. The findings demonstrated significantly improved calmness during difficult conversations, increased verbal fluency, and enhanced confidence in dealing with challenging situations.

Working with VR and Verizon.

3. UPS utilizing VR to prepare drivers for road hazards

The UPS driver training program makes use of virtual reality to give learners the opportunity to hone their driving techniques and improve their capacity to recognize and manage road dangers in a simulated environment. A thorough experience is offered by the VR driving simulation, which includes a variety of road dangers like oncoming traffic, parked cars, and pedestrians. UPS makes sure that drivers are prepared to tackle similar difficulties on the road by exposing them to these circumstances in a secure and controlled virtual environment.

Using VR.

4. XpertVR preparing firefighters for the dangers of the job

XpertVR Search and Rescue simulation provides comprehensive training for firefighters, equipping them with the necessary skills to combat the dangers inherent in their profession. Students and trainees are trained on the proper utilization of firefighters’ essential equipment, such as flashlights, radios, SCBA gear, axes, halligan bars, and more. The simulation incorporates realistic scenarios where firefighters practice victim extractions amidst randomized fires. XpertVR’s innovative approach enhances the proficiency and preparedness of firefighters, ultimately enabling them to respond with confidence and effectiveness in the face of adversity.

Virtual Reality scenery.

5. Johnson & Johnson Institute & Osso VR: Enhancing surgical training

Johnson & Johnson and Osso VR introduced VR simulations to train surgeons in implanting orthopedic devices. The VR training provided a lifelike setting for learning all the steps of the procedures without risk to patients. The results showed that students trained with VR obtained significantly higher scores and completed more steps compared to those using passive learning tools.

Leveraging VR.

6. GE Healthcare & Immerse: Transforming radiography training

GE Healthcare adopted VR training to overcome the challenges of using expensive CT scanners for radiography practice. They developed a VR experience that closely simulated real-life procedures, allowing radiographers to make mistakes and learn in a safe environment. The VR training resulted in quicker and more frequent radiology training, increased operational time for CT scanners, and real-time data for feedback and review.

VR and XR.

7. Vodafone & VirtualSpeech: Improving presentation skills

Vodafone utilized VirtualSpeech’s VR scenarios to help employees practice their presentation skills in the safety of a virtual environment before delivering presentations in real life. The VR training allowed employees to practice in various virtual scenarios, receive AI-powered feedback, and track their progress. Managers could also measure the ROI and identify areas for improvement.

VR Speech.

In Conclusion

These case studies demonstrate the diverse applications of VR in training across different industries. From customer service to surgical procedures and even astronaut training, VR has proven to be an effective tool for enhancing skills, improving performance, and ensuring safety. As technology continues to advance, VR is likely to play an even more significant role in training and development, revolutionizing the way employees acquire and apply their skills.

If you are looking for virtual training solutions, reach out to our team. We would be happy to offer some insights and see how we can support you and your goals.

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